Legal
Accessibility Statement
Effective Date: March 1, 2026 | Last Updated: March 1, 2026
1. Our Commitment
Pathly CRM, operated by Bentley Ventures LLC, is committed to providing a website and platform that is accessible to the widest possible audience, regardless of ability or technology. We believe every user deserves equal access to information and functionality at pathlycrm.com.
We actively work to increase the accessibility and usability of our website and hold ourselves to a high standard of inclusive design. Whether you are using assistive technologies like screen readers, magnifiers, or alternative input devices, we want Pathly CRM to work for you.
2. Conformance Standards
| Standard | Level | Status |
|---|---|---|
| WCAG 2.1 | Level AA | Partial Conformance |
| ADA Title III | Web Accessibility | Ongoing Compliance |
| Section 508 | Federal Standards | Ongoing Compliance |
| EN 301 549 | European Standard | Under Review |
"Partial conformance" means that some parts of the content do not fully conform to the accessibility standard, and we are actively working to address those areas.
3. Measures We Take
- Include accessibility as a core requirement in our design and development processes
- Integrate the UserWay accessibility widget to provide on-demand accommodations
- Conduct periodic accessibility reviews and audits of our website
- Provide accessibility training to our development and content teams
- Assign clear accessibility goals and responsibilities within our organization
- Maintain an open feedback channel for accessibility-related concerns
4. Accessibility Widget
We have integrated the UserWay Accessibility Widget across pathlycrm.com. Look for the accessibility icon on any page, click it to open the accessibility menu, and select the adjustments that work best for you. Your preferences will be saved for future visits.
5. Accessibility Features
Visual Adjustments
- Contrast enhancement and inversion
- Text size scaling and font adjustments
- Highlight links and headings
- Saturation and brightness controls
- Dyslexia-friendly font option
Navigation & Input
- Full keyboard navigation support
- Visible focus indicators
- Skip-to-content links
- Logical tab order throughout pages
- Cursor size and color adjustments
Content & Structure
- Semantic HTML structure
- Descriptive alt text for images
- ARIA labels and landmarks
- Readable line spacing and word spacing
- Page structure and heading hierarchy
Assistive Technology
- Screen reader compatibility
- Text-to-speech integration
- Animation and motion reduction
- Reading guide and reading mask
- Tooltip and dictionary support
6. Known Limitations
| Area | Limitation | Workaround |
|---|---|---|
| Third-Party Content | Embedded content from third parties may not meet accessibility standards | Contact us for accessible alternatives |
| PDF Documents | Some older PDF documents may not be fully accessible | Request accessible format via email |
| Interactive Maps | Map components may have limited keyboard navigation | Contact support for location information |
| Video Content | Some video content may lack captions or audio descriptions | Request transcripts via email |
7. Feedback & Assistance
We welcome your feedback on the accessibility of Pathly CRM. If you encounter accessibility barriers or need assistance, please contact us:
- Email: support@pathly.care (include "Accessibility" in the subject line)
- Phone: (720) 780-9396
- Response Time: We aim to respond within 2 business days
8. Third-Party Content
Our website may contain content provided by third parties, including embedded widgets, social media feeds, and external links. While we strive to ensure all content on pathlycrm.com is accessible, we cannot guarantee the accessibility of third-party content. If you experience difficulty, please contact us and we will do our best to provide an accessible alternative.
9. Contact Information
Pathly CRM
Bentley Ventures LLC dba Pathly CRM
12650 W 64th Ave E114, Arvada, CO 80004
Email: support@pathly.care
Phone: (720) 780-9396
